- Shipping & Returns
Shipping & Returns
Delivery orders within the UK mainland:
Paschal Candles charged at £8.99 per order
All other candles charged at £7.99.
Indian Palm Crosses, Palm Branches at £7.99
Clerical Shirts at £5.99
Furniture Orders at £7.99
Communion Sets at £7.99
Altar Linens at £4.50
Altar Bread at £5.99
Wine is fee of carriage
Where orders contain products from different categories carriage will be charged at the highest rate.
Delivery charges off mainland (including Scottish Highlands and Islands): Orders despatched to Isle of Wight, Isle of Man, Channel Islands, Highlands and Islands of Scotland and Northern Ireland will incur higher delivery charges (minimum £15 per parcel). Confirmation of the carriage charge will always be advised before despatch.
Overseas: Our website does not permit orders outside of the UK mainland, however, we will be pleased to provide a quotation over the phone.
Carriage may be subject to change without prior notice and may vary from that shown within these terms and conditions therefore carriage shown here is for reference only. Current rates will be shown throughout the shopping process.
Damaged goods must be reported within 24 hours of receipt or claims will not be allowed (carriers terms).
Please keep all packaging for inspection in cases of damage. Unsatisfactory goods must be returned before credit can be authorised.
We will be happy to reimburse return carriage costs in cases where the goods are damaged, faulty or incorrect. Please confirm your intention to return goods before sending as in many cases we can arrange for collection of the items from you by our carrier.
Returns of incorrectly ordered goods or goods no longer required must be returned within 30 days of the original purchase date and must be cleared with Clive Adie Church Supplies before return (at your expense). Items must be returned in an unused and fully re-saleable condition. If we find that the product has not been returned to us in a fully re-saleable condition, we reserve the right to refuse a refund on the item. We also reserve the right not to accept returns of non-faulty, correctly supplied goods.
Please include your account and invoice or delivery note numbers in the parcel, as well as a note stating the reason for the return.
14 Mitre Close
Bury St, Edmunds
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